The Petland difference
A legacy of care, built around the human-animal bond.
Petland was founded in Ohio in 1967 with a purpose that still guides the organization today: connect people with pets through education, thoughtful matching and high standards of animal care.
Since 1967
Nearly six decades of experience helping people build lasting relationships with their pets.
A mission centered on the right match
Petland Pet Counselors work to match the right pet with the right customer while meeting the needs of both.
Animal care leadership
Ongoing staff training, animal husbandry systems and breeder education support a consistent standard of care.
The Petland standard
Care that starts before your puppy comes home
01
Responsible sources
Petland works with qualified hobby breeders and USDA-licensed professional breeders who must meet applicable regulations and Petland requirements.
02
Health and care documentation
Available veterinary records, health certifications, vaccination history and breeder information create a clearer path to an informed decision.
03
Education that continues
Pet Counselors help families understand their pet’s needs and strengthen the human-animal bond beyond the first day home.
A Petland Cleveland legacy
A standard shaped by experience.
Founded in 1967
Nearly six decades of experience
Petland began in Chillicothe, Ohio and grew into an international pet retail organization united by a commitment to pets and the families who love them.
Our mission
The right match comes first
Petland Pet Counselors are dedicated to matching the right pet with the right customer while meeting the needs of both.
A higher standard of care
Standards informed by animal-care science
Petland supports ongoing staff education, breeder development and Purdue University’s science-based Canine Care Certified program.
Standards and support
What responsible preparation looks like.
Documentation and written terms can vary. A Pet Counselor will show you what applies to your puppy before you decide.
- Veterinary and care recordsReview the available veterinary exam, health certificate, vaccination and deworming information connected to your puppy before going home.
- Written health warrantyReceive the current written health warranty and walk through its terms before you make a decision.
- Microchip informationIdentification and registration details help you complete your puppy’s records in your name.
- Responsible breeder standardsPetland works with qualified hobby breeders and USDA-licensed professional breeders who must satisfy applicable regulations and Petland requirements.
- Socialization and transition guidanceCare standards emphasize health, appropriate socialization and exercise, followed by practical guidance for the transition home.
- Support for the human-animal bondPetland’s commitment continues through education and support designed to help families enjoy life with their pets.
The human-animal bond
A relationship designed to last.
Petland’s role is bigger than a single visit. Education, community programs and continued support help pets and their people build healthy, rewarding lives together.